Good change programs are well planned, effectively carried out and are sustained after the initial introduction phase. All relevant members of the organisation are made aware of the program and failures are corrected as the process of change continues.
However, not all programs run as well as this. Managers often assume that telling people that there is a problem is enough to produce successful change. They often make plans alone and then tell their workforce to implement them, whether they really want to or not. Then when these programs fail to show positive results, managers and supervisors become frustrated.
When people have a personal interest in the success of a project, its management is easy. The Hearts and Minds program takes this idea and puts it into practice with a process for ensuring the success of projects and initiatives by winning the hearts and minds of all involved. Change may range from a major initiative, such as a cultural transformation in the entire organisation, down to the implementation of a new way of working at a specific worksite. People have to be won over so that they want to achieve the goals. Plans for change should be robust enough to survive setbacks that invariably arise.
The Making change last tool provides a structure for planning change initiatives that creates both awareness and the will to succeed. This approach also helps safeguard against initiative overload - it limits the initiatives that are actually carried out to those that people want and can cope with.
Understand the process of of change:
Ignorance (Old habits);
Action and maintenance
Who is this course for: This course is for anyone at work no matter which function you are in charge of
Duration: 04 hours
Number of participants: 20 people
Course instructor: Mr. Binh Pham is Hearts and Minds trainer in the East Asia. With 7 years of experience as HSSE Manager for Shell Downstream, Binh Pham conducted many Hearts and Minds workshops for staff and contractors and also coached managers and leaders in safety leadership. Binh combined “Hearts and Minds” tools and “Barrier Thinking” training to promote a deep understanding of safety behaviors and he made great improvement in safety culture for Shell Vietnam in nationwide.
Over 17 years of experience in managing occupational health and safety, Binh experienced a variety of industries like construction, gas processing, electric power and manufacturing etc. Binh holds a bachelor degree in adult training, Vietnam and a master degree in occupational health and safety, USA. He is the Chartered Member of IOSH (CMIOSH) and World Safety Organization Certified Safety Instructor (WSO-CSI (ML)