Rules and procedures form one of the major barriers between hazards and unwanted events. Failure to follow these established procedures removes one or more of these barriers. This can be due to human error, or the rules can be broken intentionally. In combination with a single error or mechanical failure, violations can lead to disaster. The Managing rule breaking tool will help you to understand why people break rules and how to manage and change this.
Understanding human errors
Why people fail to comply with rules at work
Know who are sheep but wear wolf's clothes and who are wolves but wear sheep's clothes
How to manage the rule breaking
Who is this course for: This course is for anyone at work no matter which function you are in charge of
Duration: 08 hours
Number of participants: 20 people
Course instructor: Mr. Binh Pham is Hearts and Minds trainer in the East Asia. With 7 years of experience as HSSE Manager for Shell Downstream, Binh Pham conducted many Hearts and Minds workshops for staff and contractors and also coached managers and leaders in safety leadership. Binh combined “Hearts and Minds” tools and “Barrier Thinking” training to promote a deep understanding of safety behaviors and he made great improvement in safety culture for Shell Vietnam in nationwide.
Over 17 years of experience in managing occupational health and safety, Binh experienced a variety of industries like construction, gas processing, electric power and manufacturing etc. Binh holds a bachelor degree in adult training, Vietnam and a master degree in occupational health and safety, USA. He is the Chartered Member of IOSH (CMIOSH) and World Safety Organization Certified Safety Instructor (WSO-CSI (ML)