HSE culture can be divided into five levels of development from the Pathological to the Generative as shown below:
Pathological: people don’t really care about HSE and are only driven by regulatory compliance and/or not getting caught.
Reactive: safety is taken seriously, but only after things have gone wrong. Managers feel frustrated about how the workforce won’t do what they are told.
Calculative: focus on systems and numbers. Lots of data is collected and analysed, lots of audits are performed and people begin to feel they know "how it works". The effectiveness of the gathered data is not always proven though.
Proactive: moving away from managing HSE based on what has happened in the past to preventing what might go wrong in the future. The workforce start to be involved in practice and the Line begins to take over the HSE function, while HSE personnel reduce in numbers and provide advice rather than execution.
Generative: organisations set very high standards and attempt to exceed them. They use failure to improve, not to blame. Management knows what is really going on, because the workforce tells them. People are trying to be as informed as possible, because it prepares them for the unexpected. This state of "chronic unease" reflects a belief that despite all efforts, errors will occur and that even minor problems can quickly escalate into system threatening failures.
You are able to identify the local level of HSE cultural maturity and help you formulate your way forward.
Once you know where you are, you will challenge your aspirations and what you personally and as team will need to do to achieve them.
Who is this course for: This course is for anyone at work no matter which function you are in charge of
Duration: 08 hours
Number of participants: 20 people
Binh Pham, M.S, CMIOSH, FIIRSM, RSP, WSO-CSI is Hearts and Minds trainer in the East Asia. He had 7 years of experience as HSSE Manager for Shell Downstream and conducted many Hearts and Minds workshops for staff and contractors and also coached managers and leaders in safety leadership. Binh combined “Hearts and Minds” tools and “Barrier Thinking” training to promote a deep understanding of safety behaviors and he made great improvement in safety culture for Shell Vietnam in nationwide. Learn more here